maju123 Privacy Policy

This page describes what we collect when you use maju123 and how we keep that data protected throughout your account lifecycle. We know your privacy matters, and this is our commitment to transparency: we explain exactly what data we hold, who has access to it, and what rights you have.

Our approach to your data reflects our regional focus. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or when you verify your identity for account security, we collect the minimum information needed to serve you compliantly. We never sell your data to third parties for marketing purposes, and we keep your account details secure by default.

If you are based in a supported jurisdiction and use maju123 to follow football across Liga 1 or international tournaments, place bets on live-dealer tables, or engage with our esports markets, this policy applies to you. Our servers and processors operate across regions, and we explain which parties may touch your data below.

What we collect and why

We collect data at three stages: account creation, ongoing use, and support interactions. At signup, we ask for your email, phone number, and a username for login. We also collect your full name, date of birth, and residential address to verify your identity as required by law. This verification step (KYC) is mandatory on maju123 before you deposit funds or claim any promotion.

When you deposit, we receive transaction details from your payment provider—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—including the amount, timestamp, and your payment account name. We never store your full payment credentials (card numbers, bank passwords, digital-wallet PINs); those stay encrypted on your payment provider's servers. We keep a record of each deposit and withdrawal to prevent fraud and track your account balance.

As you use maju123, we log your activity: which games you view, your betting patterns, timestamps of your sessions, and your IP address. We use this data to personalize your experience (showing you Liga 1 fixtures if you follow them), detect unusual account behaviour, and improve our platform. We also keep records of customer support conversations—emails, chat transcripts, or support tickets—to resolve your queries and maintain a service record.

We use cookies and similar tracking technologies to remember your login state, store your preferences (like language or market filters), and measure how you navigate maju123. These are either session cookies (cleared when you log out) or persistent cookies (lasting up to 12 months). We do not use cookies to track you across other websites.

Third parties who access your data

Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) see your transaction data by necessity. We also use third-party service providers for identity verification, fraud detection, and customer support tooling. These processors operate under strict data-processing agreements and cannot use your data for their own marketing.

In rare cases—such as a legal request from a court or regulator, or to prevent fraud or abuse—we may disclose data to law enforcement or government authorities. We will not do this without a legal basis, and we will not share data with unaffiliated companies for their use.

Your rights and our commitments

We keep your data only as long as needed. Account data stays on file while you are active on maju123; transaction records are kept for seven years to comply with financial regulations. If you close your account and request deletion, we remove personal information within 30 days, except where law requires us to keep it (such as anti-money-laundering records).

Our servers may sit outside your jurisdiction (Indonesia), but we comply with regional data-protection standards. We encrypt sensitive data in transit and at rest, use secure authentication, and regularly audit our systems for vulnerabilities. If a data breach occurs, we will notify affected users within 72 hours as required by law.

This policy may change as our service evolves or as laws change. We will notify you of material changes by email or a notice on maju123. Continued use of maju123 after such notice means you accept the new policy. For questions, reach out to privacy@maju123and we'll get back to you within one business day.